Voll Will Enterprise Co., Ltd. respects the privacy rights and interests of each customer. We observe strict principles when processing your personal information fairly and lawfully. We take the protection of personal data very seriously, and we want you to be informed about what data we store and how it is utilized.

1. Personal Information You Provide to Us

We may collect and store personal information that you choose to voluntarily provide to us when you submit it through the Site. This information is typically used to respond to your professional inquiries and may include:

• Company name, contact name, job title, and company website.
• Contact details: country, email address, telephone number, fax number, and physical address.
• Any other personal information you may include in content you submit on the Site.

2. Use of Cookies

There is a technology called "cookie" which is an element of data that a website can send to your browser. Our Site uses cookies to better serve you when you return. We use Track ID (cookies) to collect information saved at Amazon Web Services (AWS) to identify your browser or device.

Cookies do not harm your computer and do not contain any viruses. They help make our website more user-friendly, efficient, and secure. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

3. Web Analysis with Google Analytics

We use Google Analytics to analyze user activity in order to improve the functionality and experience of the Website. For example, we look at aggregate patterns like average search volume, specific keywords, countries, and languages. You can visit Google Analytics’ Privacy Policy at: https://policies.google.com/technologies/cookies.

4. Your Information Collected from Other Technologies

Besides Cookies, we use other technologies to improve user experience and overall service quality by collecting technical data, including: visited URLs, IP Address, Internet Connection Device Brand, Model and OS, Browser Resolution, GeoIP, and ISP information.

5. How We Use Your Personal Information

Voll Will Enterprise Co., Ltd. will supply professional information on neoprene products, technical textiles, and protective gear based on inquiries received. Without your explicit consent or a legal basis, your personal data or browse history are not passed on to third parties. Data is primarily collected to ensure the proper functioning of the website and to analyze visitor usage.

6. Information Access, Blocking, and Deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your stored personal data. You also have the right to have this data corrected, blocked, or deleted. All collected information is saved for 24 months on Amazon Web Services (AWS) and regularly deleted every month.

7. Data Security and Protection

Your personal data is securely stored on Amazon Web Services (AWS). We use standard security technology SSL or HTTPS for keeping an internet connection secure and safeguarding any sensitive data sent between systems, preventing unauthorized reading or modification of your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make material changes, we will notify you by email or by means of a notice on this website prior to the change becoming effective.

Contact Us

If you have any questions about how we protect your personal information, please contact us:

Company Name: Voll Will Enterprise Co., Ltd.
Contact Person: Ken Huang
Email: ken@vollwill.com
Tel: 886-6-299-7072